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FAQ

What is the cost to convert my logo to stitches?

This is what is referred to as the digitizing fee, aka the set-up fee. These typically run $45 for a left chest logo and is a one-time fee. Once your logo is converted to stitches, there is no need to pay this fee again unless you need a change to your logo. Larger logos may incur additional fees.

Do you charge for a quote?

Our quotes are always free!

Can I provide a shirt, hoodie, pants, stocking, stuffed animal or blanket for you to decorate?

No. We can provide these items at wholesale; which allows us to pass on the savings to you. Plus, if our machine was to damage the garment, we can replace it at no additional cost to you.

Are there any additional discounts I should be aware of?

Yes! The 2nd Friday of every month we get free shipping from our supplier. As a result, we can pass along these savings to you, our customer! This is especially helpful for small orders.

Is there a minimum?

No. However, some items may require a minimum for us to purchase but we would make you aware of that during the quote process.

Do you have a store?

No. However, we try to be at the Cumberland Farmer’s Market (11001 E. Washington Street, 46229) on Saturday’s from 8 AM to 12 PM during the warmer months (April to October).